Last updated: August 2026
These Terms & Conditions ("Terms") govern the relationship between Fortis Digital Tech ("Fortis Digital Tech", "we", "us", "our"), a company headquartered in Bandung, Indonesia, and any client, government institution, or enterprise ("Client", "you") that engages our digital marketing and IT solutions services. By signing a proposal, statement of work, or engaging our services in any other written form, you agree to these Terms.
We provide digital marketing services (including SEO, social media marketing, content and brand strategy) and IT solutions (including web development, enterprise software development, systems integration, and cloud and IT infrastructure consulting) as defined in an individual statement of work or proposal agreed in writing with each Client. Services outside an agreed scope are treated as a change request and quoted separately.
Each engagement begins with a written proposal covering deliverables, timeline, and pricing logic. Work commences only after both parties confirm the proposal in writing. We reserve the right to request documentation necessary to verify a Client's identity and authority to engage our services, particularly for government and regulated-sector clients.
Fees are set out in the applicable proposal or statement of work. Unless otherwise agreed in writing, invoices are payable within 30 days of issue. Late payment may result in a pause of active work until the account is brought current. All fees are exclusive of applicable taxes, which are the Client's responsibility unless stated otherwise.
Upon full payment for a given deliverable, ownership of custom deliverables created specifically for the Client under that engagement (including custom code, designs, and content produced for the Client) transfers to the Client, excluding any pre-existing tools, frameworks, or proprietary methodologies owned by Fortis Digital Tech, which remain our property and are licensed to the Client for use in connection with the deliverable.
Both parties agree to keep confidential any non-public information disclosed during the engagement, including technical specifications, business data, and internal documentation, and to use such information solely for the purpose of the engagement.
To the maximum extent permitted by applicable law, Fortis Digital Tech's total liability arising from any engagement is limited to the fees paid by the Client for the specific deliverable giving rise to the claim in the twelve months preceding the claim. We are not liable for indirect, incidental, or consequential damages, including loss of revenue or data, except where such exclusion is not permitted by law.
Either party may terminate an active engagement with 30 days' written notice, or immediately in the event of a material breach that remains uncured 14 days after written notice. The Client remains responsible for fees for work performed up to the effective date of termination.
These Terms are governed by the laws of the Republic of Indonesia. Any dispute arising from these Terms or an engagement will first be addressed through good-faith negotiation, and failing resolution, submitted to the courts of competent jurisdiction in Bandung, Indonesia, unless a governing-law clause specific to a Client's country is separately agreed in writing for that engagement.
We may update these Terms from time to time. Changes apply to engagements entered into after the updated Terms are published; active statements of work are governed by the Terms in effect at the time they were signed unless both parties agree otherwise in writing.
Questions about these Terms can be sent to support@fortisdigitaltech.com